IT Infrastructure & Operations
Enterprise IT operations, infrastructure lifecycle, user support, service continuity, asset coordination and operational improvement.
Professional Portfolio · Open to Opportunities
Chetan Khot
IT Manager | Infrastructure & Enterprise IT Operations
IT infrastructure and operations professional with 11+ years of experience supporting enterprise technology environments. Focused on reliable IT operations, Microsoft 365 and identity services, network and endpoint security, cloud platforms, vendor governance and compliance.
Professional Profile
Technology operations with a business-first mindset.
I am an IT infrastructure and operations professional with experience managing enterprise IT services, infrastructure, end-user technology and security controls. My work spans Microsoft 365 administration, identity and access management, network and VPN operations, endpoint security, cloud services, domain and email infrastructure.
Alongside technical operations, I handle vendor coordination, procurement, IT budgeting and forecasting, renewals, asset and access governance, risk assessments, incident response and audit support. I work with internal stakeholders and service providers to maintain dependable services and align IT delivery with business requirements.
I am interested in IT Manager opportunities where I can contribute across infrastructure strategy, service delivery, security, operational resilience and continuous improvement.
Core Capabilities
Areas of expertise
A cross-functional view of the technology and management areas covered in my IT infrastructure role.
Microsoft 365 & Identity
Administration and governance across productivity, email, identity, access and endpoint management services.
Networking & Connectivity
Network operations, firewall administration, site-to-site and user VPN coordination, wireless infrastructure and ISP management.
Cybersecurity & Risk
Endpoint and email security operations, access controls, security reviews, risk assessments and incident response coordination.
Cloud, Domains & Email
Cloud service coordination, domain and DNS administration, SSL certificate management and email authentication controls.
IT Management & Governance
Technology procurement, budget forecasting, vendor management, renewals, policy controls and audit coordination.
Career History
Professional experience
Manager – IT Infrastructure
June 2015 – PresentDecimal Point Analytics Pvt. Ltd.
- Manage enterprise IT infrastructure and day-to-day IT operations, coordinating technology services and support for business users.
- Administer Microsoft 365 and Exchange Online services, user accounts, access permissions and collaboration tools.
- Coordinate network, firewall, VPN and wireless infrastructure operations, including connectivity and service-provider escalations.
- Manage endpoint and email security services, access controls, security reviews, incident response activities and risk assessments.
- Oversee domain and subdomain administration, DNS records, SSL certificate renewals and email authentication configurations.
- Lead IT procurement activities, vendor coordination, quotation comparisons, renewals, payment follow-ups and budget forecasting.
- Support ISO 9001 and ISO 27001:2022 compliance activities, evidence collection, risk reviews and internal/external audits.
- Coordinate infrastructure initiatives across cloud platforms, networking, user devices and specialist computing environments.
Selected Initiatives
Projects & infrastructure initiatives
Representative initiatives from enterprise IT operations. Project scope and outcomes can be expanded with verified metrics.
Dell Pro Max GB10 Multi-Node Cluster
Worked on a four-node Dell Pro Max GB10 computing environment, including high-speed interconnect planning and Slurm-based cluster configuration and administration.
Microsoft Entra ID & Intune Initiatives
Involved in Microsoft identity and endpoint-management planning, licensing, implementation coordination and stronger access-management practices.
Enterprise Firewall & Connectivity
Managed and coordinated firewall, VPN, ISP and network infrastructure activities to support secure and reliable connectivity across business locations.
DNS, SSL & Email Authentication
Handled domain and DNS administration, SSL certificate management and email authentication configurations including SPF, DKIM and DMARC.
Governance & Delivery
Operational management
Security & compliance exposure
Experience supporting ISO 9001 and ISO 27001:2022 management-system requirements, audit coordination, risk assessments, access controls and incident response. This describes organizational audit involvement, not a claim of personal auditor certification.
Commercial & vendor management
IT budget forecasting, procurement planning, multi-vendor quotation evaluation, purchase coordination, contract and license renewals, and ongoing service-provider management.
Let's Connect
Considering an IT Manager opportunity?
I welcome conversations with recruiters and organizations looking for an IT professional across infrastructure, enterprise operations, security and technology management.